Consent Media is the mobile platform and text messaging engine behind Taco Bell's "Tell the Bell" Customer Satisfaction survey.
The Taco Bell customer satisfaction survey collects customers’ feedback on their most recent visit to the restaurant. Available via any mobile device by texting "LiveMas" to 70000 the reply text message will link the customer to www.tellthebell.com, The survey allows customers to express what they think about the products and services, and suggest ways in which Taco Bell can deliver better food services, thereby increasing long-term customer satisfaction.. By completing this short online survey, you are automatically entered into a sweepstakes drawing to win $500 cash.
Every time a customer participates in the customer satisfaction survey the valuable feedback helps Taco Bell corporation evaluate and determine the quality of food and services offered to its customers. The company keeps customer feedback confidential; however, its uses the information to come up with strategic measures and drive innovations that promote brand success.
Since 2013, Consent Media has delivered hundreds of thousands of text message survey links to Taco Bell customers.